Most print, embroidery, and decoration businesses have no plan for what happens when their systems go down. They care. It just feels like something for big IT departments. Until the server fails, the hosting goes down, or ransomware locks every screen. Then the cost of not having a business continuity disaster recovery plan becomes very visible, very quickly.
One box in the back office. Everything hangs off it.
decodedops.co.uk · DO-ART-965 · Rev 01You have no written plan for what to do when your critical systems go down
You assume your hosting provider or software vendor handles backup and recovery
Recovery from your last outage took days, not hours
There are backup processes written somewhere, but you're not sure they still work
You couldn't say how long you can afford to be offline without guessing
Key operational data lives in only one place
The last time you tested a restore, it didn't work
Most versions of this problem trace back to the same handful of causes. Knowing which one you have changes what fixing it costs.
Planning for a disaster always feels like something to do later. The business is running, the systems are working, and there are more pressing things to fix. The cost of putting it off only shows up when the systems stop.
Most vendors have uptime guarantees, but those rarely cover your data, your recovery order, or how long you can afford to be down. Their backup is not your recovery plan. A backup stores your data. A recovery plan says which systems come back first, in what order, and how fast.
In businesses without a dedicated IT person, 'who gets us back online?' has no clear answer. On outage day, everyone assumes someone else is handling it.
Lost orders, halted production, missed deadlines, overtime to catch up, damaged reputation. None of it shows on a balance sheet until the outage is over, by which point the cost has already been paid. Most small businesses have never worked out how long they can afford to be down.
I look at your current systems, your backups, and how you'd actually recover, then give you a practical business continuity disaster recovery plan built around your business. Not a 50-page IT document. A clear, prioritised list covering what to protect first, how fast each system can realistically be recovered, and what it would cost to recover faster. Plus a simple test schedule so you know the plan works before you need it.
The first call is free. 60 minutes. No sales pitch, just a direct conversation about your situation.
A fractional CTO who owns your continuity plan, tested, current, and ready before the crisis, not during.
See how it works£1,000 an hour · 4 incidents a year
Seven hours back, four times a year.
decodedops.co.uk · DO-ART-998 · Rev 01