STEP 1
Discovery call
Free, an hour, no obligation. Enough to work out whether a full day on site would tell you anything you don't already know.
Clarity Audit
One day on site. One written plan.
A free 60-minute call, then a one-day process audit inside your business. I follow six areas from start to finish, rather than just discussing them. Priced to your scope, confirmed before you commit, and covered by the 3× guarantee below: if the report doesn't find at least three times the fee, it's refunded in full. A written report within five working days, walked through with you in person.
The Clarity Audit · DO-ART-306
One call, one day on site, one written plan.
Four steps, and you know what each one produces before you commit to any of them.
STEP 2
On-site day
One day, six areas: IT infrastructure, software and systems, eCommerce, processes and operations, growth, and AI readiness. Processes followed, not described.
STEP 3
Written report
Within five working days. What's costing you, what to do about it, what it'll cost to fix, and in what order.
STEP 4
Debrief
I walk you through it, so you can push back while I'm still in the room. Then it's yours: to act on with me, or without me.
Evidence · Clarity Audit
The floor the audit walks
DECODEDOPS.CO.UK · DO-ART-908 · REV 01
What gets covered01 · Infrastructure 02 · Software 03 · eCommerce 04 · Operations 05 · Growth 06 · AI readiness
Six areas, followed from start to finish.
Not a checklist ticked off from a desk. In a process audit I follow the actual process, in the actual place it happens.
IT infrastructure
Networks, backups, security, and the systems nobody's looked at since the day they were installed.
Software & systems
What you're running, what it costs, and what it's actually being used for versus what it was bought to do.
eCommerce
Where the website, the warehouse, and the platform agree, and where they quietly don't.
Processes & operations
Every manual handoff and workaround, watched as it actually happens, not as it's described in a meeting.
Growth
Where the business is outgrowing the systems holding it up, and what breaks first if nothing changes.
AI readiness
Whether the data and processes underneath are solid enough for automation to be worth doing yet. Most aren't.
3×
The guarantee
Three times the fee, or you don't pay it.
If the report doesn't identify at least three times the fee in recoverable cost or lost revenue, it's refunded in full. No conditions. No questions.
Ready to find out what's really going on?
The discovery call is free, takes 60 minutes, and comes with no obligation. Just an honest conversation about your operation.