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How I build

The facts, the options, and the decision stays yours.

As an ERP implementation consultant, I don’t tell you what to buy. I show you what’s on the market, what it costs, and where it falls short, so whatever you decide, you decide on the merits, not on my say-so.

A worker in a grey T-shirt wearing an orange hi-vis vest with two reflective bands, photographed against a plain studio backdrop.

Evidence · How I build

Built to the detail

DECODEDOPS.CO.UK · DO-ART-913 · REV 01

The ladder · DO-ART-302

Three rungs, always in the same order.

Every engagement climbs the same ladder, and it starts at the bottom every time. The bottom rung isn’t always right. You should have to reject it out loud before anyone spends money on the one above.

The ladder. Buy first, build only what is missingThree rungs in fixed order · every option pricedDO-ART-302 · REV 02DECODED OPS · ISSUEDBuyoff the shelf, as it isRUNG 1 · IF IT FITSBuy plusa custom layerRUNG 2 · THE NORMAL ANSWERFull customonly if nothing fitsRUNG 3 · LAST RESORTEvery option priced, including the ones I did not recommend.TITLETHE LADDER. BUY FIRST, BUILD ONLY WHAT IS MISSINGDRAWING NO.DO-ART-302REV02

Rung 1

Buy

If something on the market already fits, it goes on the table, named and priced. There are several good platforms in this sector, and the right one depends on your business. I don’t resell any of them, and no vendor pays me for a recommendation.

Being upfront: I build software too, so I’m not a bystander in this decision. That is exactly why the scoring is written down. You can check the recommendation against your own brief, mine included.

Rung 2 The normal answer

Buy plus a custom layer

On an ERP implementation the platform is usually right but leaves gaps: supplier feeds, artwork, reporting across more than one business. I’ll show you what the gap costs to leave alone versus what it costs to close with a custom layer, and let you weigh it up.

Rung 3 · Last resort

Full custom

If nothing off the shelf fits, that option goes on the table too, priced and put next to everything else considered, and why it didn’t make the cut.

You own the decision. I just make sure you’re making it with the facts in front of you.

Architecture · DO-ART-112

Platform plus layer, not platform replaced.

The gap the layer closes, named specifically.

Platform plus layer, not platform replacedThe gap the layer closes, named specificallyDO-ART-112 · REV 02DECODED OPS · ISSUEDYour platformUnchanged. Kept.RUNG 1: WHAT YOU ALREADY OWNCustom layerSupplier feedsArtworkCross-business reportingRUNG 2: THE GAPS, NAMEDNOTHING ON THE LEFT CHANGESTITLEPLATFORM PLUS LAYER, NOT PLATFORM REPLACEDDRAWING NO.DO-ART-112REV02

Why it works this way

No vendor pays me for a recommendation.

There are several good platforms in this sector. I don’t resell any of them, and no one pays me for naming them. My own software gets scored the same way, in writing.
Craig Blackman · Decoded Ops

No reseller margin, no referral fee, and nothing that looks like a partner tier.

I’m not on anyone’s partner list, so there’s no version of this where the platform I name pays me for naming it. If your own choice lands on rung 2 or rung 3, you’ll see what every option would have cost, not only the one you chose.

The interest I do have is my own software. It sits on the same table, scored against the same brief, and if another platform covers you better, the report says so. That is the whole arrangement, and it is why the recommendation is worth something.

Book a free discovery call.

An hour on what’s actually going wrong. You’ll get an honest read on which rung you’re on, including if the answer is that you don’t need me at all.