Senior operational thinking. Without the full-time cost.
Monthly strategic and operational leadership for businesses that need the thinking without a full-time hire. Roadmap ownership. Vendor management. Ongoing.
Four situations where Retained makes sense
Not every business needs a full-time ops director. But every business needs the thinking.
Post-audit implementation
The audit found the issues. Now you need someone to drive the fixes. Retained gives you the hands-on delivery without a full-time hire.
ERP or technology transition
You're implementing new software. You need someone who understands the sector, the vendors, and your business — and can hold everyone accountable.
Scaling without chaos
Revenue is growing but the systems aren't keeping up. You need operational infrastructure built around how your business actually works.
Covering a gap
Your ops director has left, or you've never had one. You need senior operational thinking without the £80k+ salary commitment.
What Retained actually looks like
Let's talk about what you need
Retained engagements are structured around your specific situation. The first call is free and takes 60 minutes.