The diagnostic came before the decision.
A teamwear and schoolwear business selling decorated and plain stock across a lot of suppliers, on an eCommerce platform that needed to show live stock accurately. This is what I did as their small business technology consultant.
The platform stayed. Decoded Works does the rest.
Supplier feeds kept current, decorated and plain stock tracked separately, and the warehouse run from a phone.
decodedops.co.uk · DO-ART-953 · Rev 01Before and after, paired line for line.
Case study 02, real production numbers. 17 supplier feeds, automated.
Not projected. Not modelled. What's actually in the system.
Every line on the right is read off the live system. The one figure that isn't yet measured says so.
decodedops.co.uk · DO-ART-954 · Rev 01Not projected. Not modelled. What's actually in the system.
17
supplier feeds automated
27,778
supplier products and 236,056 variants in the system
1,846
decorated products built from those blanks
952
products live on their website through Decoded Works
100%
of stock has a bin location
20 to 40
hours a week of admin time, projected at discovery (being measured now it's live)
Figures from the live system, September 2026. Hours saving is a projection, not yet measured.
The situation before
Stock and supplier feeds took a lot of manual admin, pulling people away from running the business.
What was done
The eCommerce platform stayed, because it was the right tool for selling. Works was built alongside it to do the parts the platform was never going to do: supplier feeds kept current, decorated and plain stock tracked separately, warehouse work (bins, barcode scanning, batch picking on a phone), and new products and variants published to the website automatically.
The website integration has been running in production since July. Supplier automation and warehouse tooling are still growing. Next up is measuring the real hours saved to replace the projection.
What's still in progress
Works keeps expanding. Warehouse floor tooling and further supplier automation are active, ongoing work, not a finished job being presented as complete.
See how Works does this.
This is a Systems (rung 2) example. If you want a small business technology consultant to find out what your own operation needs, book a Clarity Audit.