Operations and technology consulting for Sussex and Surrey businesses, without the full-time hire.
Growing businesses in Sussex and Surrey face real technology decisions: which vendor to pick, which systems to integrate, which platform to choose. Without someone senior owning those decisions, the cost quietly adds up.
What this looks like for Sussex and Surrey businesses
I work with decorated-goods businesses across West Sussex, East Sussex, and Surrey. The operational problems in this trade don't change from postcode to postcode: supplier data that doesn't match what's on the shelf, artwork stuck in an email thread, and stock nobody fully trusts. An on-site day here works the same way it does everywhere: I follow the actual process, then write down what I find.
Whether a decoration business is based in Worthing itself or out towards Shoreham-by-Sea, Brighton, or Guildford, the same systems problems turn up: manual handoffs, disconnected data, and processes that live in someone's head rather than on paper.
The work I do is the same wherever the business is based: a structured, independent look at what's running, what it costs, and what it's holding back. But the conversation starts with understanding what's specific to this business, in this market.
- Base: Worthing, West Sussex
- On site across Sussex and Surrey
- Greater London
- Manchester, on-site visits by arrangement
- Remote work across the UK
- Your business in Worthing
The problems that tend to appear
These are the patterns I see most often in operations consultant engagements. They look different in every business, but the underlying structure is almost always the same.
No one owns the technology decisions
Vendor choices and system changes get made without a plan. Every short-term fix creates a bigger problem later, and the cost quietly grows until it shows up.
Growing faster than your infrastructure
Revenue is growing, but your systems are straining. Manual workarounds that worked when you were smaller now create daily friction, and your team quietly absorbs the extra work.
Translating between your business and your technology
You shouldn't have to become technical to get the right outcomes from your systems. Without someone who bridges both worlds, things get lost between what you asked for and what got built.
Vendor decisions made without independent advice
Software salespeople are good at their job. Without someone on your side who knows what you actually need, you end up with tools that solve the vendor's problem, not yours.
What the work actually looks like
No frameworks. No generic recommendations. A structured, independent process that produces specific answers for this business.
Map your technology: what's running, what it costs, and what it should do versus what it actually does
Identify the decisions that need making and build a prioritised roadmap you can act on
Be your technology voice with vendors, developers, investors, and your board
Attend leadership meetings as your part-time tech director, present and accountable, not just on call when something breaks
Build internal capability so you become less dependent over time, not more
Run the Clarity Audit first if the picture is unclear, a fixed-price diagnostic before any ongoing commitment
The first conversation is free and there's no obligation. Just a call about what's happening in your business and whether I can help.
Serving Sussex and Surrey from Worthing
On site across Sussex and Surrey
Based in Worthing, West Sussex. On-site where the work needs it across the whole region.
Start with a Clarity Audit
A fixed-price, one-day diagnostic. Find out what your systems are costing you before committing to anything ongoing.