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Client work · heating spares & eCommerce

The ERP changed. The data work carried on.

Hanicks sells heating spares. It isn't decorated goods, but it's the same problem underneath: a big catalogue arriving from lots of suppliers in different formats, which has to be clean and current on every channel it sells through. This is an ERP implementation that took a different route.

The ERP changed. The data work carried on.

decodedops.co.uk · DO-ART-952 · Rev 01
Measure · DO-ART-951

Not projected. Not modelled. What's actually in the system.

Catalogue figures from the live system, September 2026.

Case study 01 · the live catalogue

Not projected. Not modelled.

Six figures, read straight off the system the business runs on. Nothing here is a forecast.

Live system, September 2026
decodedops.co.uk · DO-ART-951 · Rev 01
The numbers

Not projected. Not modelled. What's actually in the system.

317,812

products brought in from supplier feeds

154,518

matched to a supplier automatically, before anyone had to touch them

40

active suppliers feeding in (89 on file)

2,872

new products and 28 new suppliers found in a stock-take reconciliation

3,844

Amazon listings re-optimised ahead of a title-format deadline

77%

of stock records now have a bin location, and climbing

Catalogue figures from the live system, September 2026.

The situation before

Product data was spread across supplier feeds with no consistent SKU, and no reliable way of knowing what was actually in stock or where it was. The business needed a proper ERP, but going into an ERP implementation with messy data would have meant paying to migrate the mess.

What was done

The work started with the data, not the platform. I built what is now Decoded Works to bring in every supplier catalogue, match it against what Hanicks actually sells, and keep it clean and current across their channels.

The off-the-shelf ERP they'd originally chosen stalled on its own terms, nothing to do with the data work, which kept running throughout. So rather than start again with another off-the-shelf system, Decoded Works became the ERP. Their marketplace listings on Amazon, eBay and OnBuy are now linked to it, and a new website is being built on top of the same data.

What's still in progress

The catalogue is still being worked through. Unmatched products sit on a visible list rather than being hidden, and the warehouse is being binned and labelled as we go. The new website goes live later this year.

Related

Relevant sectors and problems

Sector

Labels & packaging

Supplier feed ingestion and catalogue maintenance across channels: the same data challenge this case study addresses.

See the labels & packaging page
Sector

Workwear

B2B ordering, supplier data, and decoration workflows that need the same kind of system integration.

See the workwear page

See how Works does this.

This is a Systems (rung 2) example. To find out what your own data looks like, book a Clarity Audit.