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— Fractional Ops Director

Senior operational thinking. Without the full-time cost.

For businesses that have found the problems and need someone to own the fixes. A defined number of days per month. Full senior involvement. No junior handoff.

Fixed days
Agreed at the start
3 months
Minimum engagement
30 days
Notice after minimum
— When it fits

Four situations where fractional ops makes sense

Not every business needs a full-time ops director. But every business needs the thinking.

Post-audit implementation

The audit found the issues. Now you need someone to drive the fixes. Fractional ops gives you the hands-on delivery without a full-time hire.

ERP or technology transition

You're implementing new software. You need someone who understands the sector, the vendors, and your business — and can hold everyone accountable.

Scaling without chaos

Revenue is growing but the systems aren't keeping up. You need operational infrastructure built around how your business actually works.

Covering a gap

Your ops director has left, or you've never had one. You need senior operational thinking without the £80k+ salary commitment.

— What's included

What fractional ops actually looks like

A defined number of days per month — agreed in advance
Attendance at leadership and operations meetings
Ownership of specific projects or workstreams
Vendor management and technology procurement oversight
Team coaching and process documentation
A direct line to Craig — not a team of junior consultants
How it's structured
Fixed days per month
Agreed at the start of the engagement. Minimum 3 months.
Days are used flexibly across meetings, project work, vendor oversight, and team support — based on what your business needs that month.
No lock-in after minimum
30 days notice either side after the 3-month minimum. No penalties. No conditions.
— Get started

Let's talk about what you need

Fractional engagements are structured around your specific situation. The first call is free and takes 60 minutes.